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Chromebook Basics

Google Accounts

  • Accessing your Google Account Step by Step  Click Here
  • Activate:  Just get on a district Windows computer (not a Chromebook) and by pressing CNTL-ALT-DEL change your password.  Hint:  You can change it to the same one.  If you don't know your password, ask your Chromebook Manager to reset it for you back to your Date of Birth password.  Staff, call technology and we can assist with a reset.
  • Staff Google Accounts use your regular district login credentials
  • Student Google Accounts are first initial, last initial, student ID#@DJUSDstudents.org
  • DJUSD is not using G-Mail or student email accounts

Cart Care

DJUSD Chromebook Care and Recommended

Classroom Procedures


Basic Chromebook Care:

  • Carry a Chromebook:

    • with two hands always

    • by the base when the screen is open

  • Do not place other items (such as textbooks) on top of the closed Chromebook

  • Do not place anything on the keyboard before closing the lid (such as paper, pens, pencils, notebooks)

  • Do not lean on top of the Chromebook with body weight -- this includes elbows resting on the Chromebook near the keyboard

  • Do not have food or drink near your Chromebook

  • To clean the screen, usa a soft, dry antistatic, or microfiber cloth. Do not use window cleaner or any type of liquid on the Chromebook.

  • Students should use the Chromebooks in the classroom and return to the cart when finished 

  • Since almost all of student work is stored online (Google Drive), students do not need to use the same Chromebook.  Assigning Chromebooks is up to the teacher for his/her own management system.

  • Teachers do not need a Chromebook to access Google Apps for Education. Teachers have the same access using their laptop in the Chrome Browser.

  • During the school day:

    • When a Chromebook is fully charged, it will last 8 hours of constant use.  It would be rare for students to use a Chromebook for a constant 8 hours.  Therefore, even if a Chromebook or a cart did not get a full charge overnight, Chromebooks should still have enough power to last another school day or two.

    • It is not necessary to charge the cart constantly.  Therefore, teachers are encouraged to place the cart in a location that allows for easy access to devices and not be restricted to a wall outlet.

    • On the occasion that one Chromebook did not fully charge, simply give the student a different device to use.

  • At the end of the day:

    • Make sure all Chromebooks are in the correct slot and plugged into each power cord.

    • Plug the cart into wall outlet to allow all Chromebooks to power up overnight.


Chromebook with a Problem?

When you have a problem with a Chromebook, it is very important that you do a work order immediately. 

  • Go to the blue link (work order), and log in.  http://techsupport.djusd.net
  • Click on "+ NEW"
  • Enter a description of the issue (as specifically as possible)
  • Select DJUSD Service Desk and select Hardware under Process
  • Select Chromebook and answer the remaining questions
  • Please respond if you get an email asking for more information
  • Put a post-it with a description of the machine and the issue on the Chromebook and place it in the lower right of cart